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BCX: Exporting

BCX: Exporting: Q & A

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Project: BCX: Exporting

Q & A
Q. Who can export?
A. Only the account owner.

Q. Can billing liaisons export?
A. No.

Q. What gets exported?
A. Everything. All projects, calendars, and people.

Q. Are files included?
A. Yes.

Q. What about projects the owner can't see?
A. If the owner can't see them, they're not exported.

Q. Doesn't this mean that some projects are unexportable?
A. Yes. We note these projects and their creator so the owner can get in touch

Q. How often can I export?
A. Once per day.

Q. How long should an export take?
A. It depends on the amount of data being exported. Our account has about 6.5 GB of files takes just under two hours to export.

Q. How will I know when my export is ready?
A. We'll send you an email with a direct download link.

Q. How long does the export download link last?
A. 3 days.

Q. Can I still download my export if I lose the email?
A. Yes. You'll be able to download your latest export from the Account screen.

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